Józefa designed and produced for my company an open learning workbook, based upon content provided by other subject specialists in the team, as part of a Workplace Learning Project designed to introduce customer care for hospital cleaners. 

The aim was to produce learning material that could be used by the supervisors to deliver customer care training to shift workers which would improve their communication skills.  Józefa has an eye for detail, superb publishing skills and is expert at writing learning resources that empower adult learners to reflect and record their new learnings through written open learning material - she always works to time and delivers on budget.

Sheila Caulfield - Managing Director, Sheila Caulfield Learning Consultancy, Kent, England.

Józefa, what can I say? You are a wonderful tutor with endless enthusiasm and knowledge about professional development. You have opened up so many new
ways of thinking for me I hardly know where to start.

The authenticity you bring to class by your experience and work in the field gives a whole different dimension to the theory and makes it come alive. I thoroughly
enjoy being taught by you.
Nikki Brun - Education & Development Consultant, Harrods, London.

Training and learning is about changing behaviour and improving performance.  If it doesn't do this then time and money is wasted.  A well designed learning programme or training course produces the motivation for learners to do something different back in their workplace from what they did before.

I make your business training and personal learning produce better results.

I work with you (and your subject matter experts) to design the kind of training that makes a real difference.

I absolutely love training!

After 35 years of doing it, I still get that same buzz from working with a group, whether as a trainer or an action learning set facilitator.  Most importantly, I love helping people want to learn for themselves, which they do when they are with me.

A personalised 'supervision' package for trainers, facilitators and teachers.

Whether you are new to role or an experienced practitioner, looking objectively at your training design and its delivery is a vital part of your own CPD. I provide no nonsense feedback based upon observation of your material and you in action in your own workplace. 

Training and development

Leadership and change

Management (basic skills to strategic planning)

Knowledge Management

Storytelling and narrative capture

Personal Development and awareness raising

Communication and customer care

Evaluation and return on investment

Career management